Please read the following carefully and then send us a refund request by creating a ticket in the support section.

Refund requests must be clear and acceptable:
Before you buy, you must request a trial account.

We’ve created a trial account so you can test it out. If you’re not satisfied, please don’t purchase long-term service.

If your internet speed is low, you will not be able to view and use our BEEHOSTER ONLINE services and then request a refund.

The extensive BEEHOSTER ONLINE team is always ready to respond 24/7. If for any reason you can’t set up the BEEHOSTER ONLINE service on your devices, there are no refunds. Watch and learn the necessary tutorials on setting up IPTV.

If you made a mistake when selecting the service and completing the payment, you can find a ticket in the support section titled “Create a ticket,” and our support team will review it, accept it, and issue the refund.

Payment error: This means you wanted to purchase a service for 3 months, but accidentally selected and paid for a year or less.

If your account expires after 7 days, the refund request will not be accepted.